REPORTS TO: Assistant Service Manager – Building Services

CLASSIFICATION: Non-exempt

BASIC FUNCTION: Provide a variety of general labor services & some building technicial services.

ORGANIZATION

RELATIONSHIP: This position has constant contact with the Service Manager and Dispatcher for Building Services to receive service call detail and communicate call requirements and results. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills.

BASIC FUNCTIONS:

· Pulling weeds & pruning

· Keep walks clean

· Clean parking lot drains

· Police roofs & grounds, pick & discard debris

· Empty trash receptacles

· Replace interior lamps

· Building rounds concepts

· Adjustment of building time clocks

· Requisitioning & purchasing of materials

· Exterior light checks

· Vacancy cleanup

· Replacing ceiling tiles

· Perform emergency light checks

· Furniture installation

· Painting

· Graffiti removal

· Hang pictures & whiteboards

· Inspection of properties

· Training

· Customer Service; problem solver

· Repair toilets & urinals

· Power washing

· Replace exterior lights (NTE: 10’)

· Adjustment of door closers

· Minor irrigation repairs

· Key cutting

WORK COORDINATION & PAPERWORK:

· Coordinate start and stop time (10/10 & 10/20) to Building Services Dispatches for each call.

· Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket for billing & payroll purposes. Submit all paperwork to the Service Manager within 48 hours of completion of each day’s work.

· Obtain, record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies.

CUSTOMER SERVICE:

· Present a professional, positive and helpful attitude at all times when interacting with customers and co-workers.

· Observe additional maintenance needs requiring attention and report those to the appropriate supervisor.

· Performs other assignments, which may not be recurring.

PHYSICAL REQUIREMENTS:

· Lifting (approximately 50 lbs)

· Climbing (ladders, stairs, etc.)

· Bending or stooping

· Extended periods of walking

· Regular exposure to weather conditions

· Operating a motor vehicle

· Owning & operating power & hand tools

· Exposure to potentially harmful chemicals or materials

EDUCATION/EXPERIENCE:

· High school Diploma or GED

· 1-2 years Tech School

· 5+ years experience